The 2-Minute Rule for etech
The 2-Minute Rule for etech
Blog Article
Etech’s world facilities – Onshore, Nearshore, and Offshore, possess the abilities to customize the solution that very best suit all your demands. With Etech’s world outreach, Etech is often available to support your buyers and deliver steady Outstanding ordeals.
A group of devoted leaders inside the Make contact with center industry who are excited about making a remarkable change for our
About us Etech delivers following-era BPO alternatives. a worldwide minority-owned enterprise, Etech has designed and trademarked how to turn your knowledge into strategic insights. Leveraging the strength of artificial in addition human intelligence Etech boosts instruction and coaching to focus on essential behaviors building enhanced shopper encounters and shareholder price. Etech introduced in 2003 with only 400 employees and one Call Centre in Nacogdoches, Texas.
Etech is surely an omnichannel client engagement remedies provider for several of the planet’s top and many revered makes. The expertise Etech has attained throughout a wide range of company verticals permits us to constantly provide exceptional, individual purchaser experiences.
Learn More Life At Etech Etech believes in Functioning really hard and participating in difficult and strives to produce workforce really feel empowered and self-confident in The task They're carrying out.
At QEval, we’re focused on supporting Get in touch with facilities increase their general performance through crystal clear, actionable insights. Our functionality analytics studies offer you a specific breakdown of agent routines, consumer interactions, and operational bottlenecks, so you may make knowledgeable selections that result in measurable advancements. With QEval, you don’t just get reports—you can get the instruments and recommendations to act on them.
Etech’s ground breaking know-how solutions and expert leaders have an understanding of your enterprise needs and identify the strategic insights your brand has to travel benefits.
✅ unpredicted benefits past compliance Don't miss out on this opportunity to remodel your Call Heart functions! agenda a gathering with our authorities:
Metrics like take care of time, CSAT scores, resolution prices, and actionable insights are key to success in 2024. long gone are the times of focusing exclusively on phone volume. Now, it’s about digging into the caliber of Every single interaction and driving true effects. able to just take your simply call Centre functionality to another level? Enroll at QEval College and ???? Listen to Shawndra’s total Perception here: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
no matter if it’s lessening simply call situations, strengthening agent productiveness, or boosting the general customer expertise, our answers are crafted to drive actual success. Ready to see how QEval can make a variation inside your functions? Contact us currently To find out more. Contact Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The mix of treatment, rely on and Power brought towards the business is what would make the society at Etech exceptional. Our CEO commonly states, “If we care for our people today, the figures will care for on their own.”
boosting your Speak to Heart’s performance doesn’t should be intricate. With QEval University, you’ll obtain access to important resources and education that give correct, measurable improvements in agent efficiency.
meet up with Malisha, a shining star on our Customer Service crew! From tackling jobs to experiencing pleasurable crew functions, Malisha is familiar with how to maintain the balance between operate and play. Her positive Mindset and group spirit make her a get more info Pleasure to work with.
a gaggle of devoted leaders in the Call Heart business who're obsessed with building a extraordinary change for our
Allow me to share only a few key options of what we offer: ✅ in depth insights into agent general performance by way of complete analytics
Report this page